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FAQ
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Frequently Asked Questions
[/vc_column_text][vc_empty_space height=”30px”][vc_accordion style=”accordion”][vc_accordion_tab title=”What are the quality standards of Granite Supplements?”][vc_column_text]Quality control and quality assurance are top priorities for Granite Supplements. To ensure exceptional standards, all products are tested for identity, potency, and purity. Our products meet the highest quality standards of US manufacturing and all products are manufactured in cGMP and FDA registered facilities. Our products are thoroughly tested multiple times throughout the manufacturing and distribution processes.
In addition to our own testing, we use patented ingredients from trusted sources that have gone through their own clinical studies and third-party testing. In short, you can trust Granite Supplements because we have tripled checked every ingredient and are completely transparent with our results.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Are Granite products made in the United States?”][vc_column_text]Yes, our products are 100% made in the United States.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Where can I buy Granite Supplements’ products in-person?”][vc_column_text]
| Armbrust Pro Gym |
| Suppz.com |
| Fuel Nutrition |
| Savage Supplements |
| The Gym, Inc |
| The Force Fitness |
| American Nutrition Center Avon |
| Lift VT |
| Iron House |
| San Benito Strength |
| Battleground Nutrition |
| Natural Body |
| Bullfrog Nutrition |
| All Strength Training |
| Team Wade Fitness |
| American Barbell Pickerington |
| Ares Nutrition |
| KOGYM LLC |
| Maxfit Sports Nutrition |
| Muscle Prophet |
| Cape Cod Nutrition Corner-South Easton |
| Anytime Fitness |
| Portland Nutrition Corner |
| Newport News Nutrition Corner |
| Rexius Nutrition |
| Brownsburg Fitness Inc. |
| All-Pro Nutrition |
| All-Pro Nutrition-Willmington |
| Magnum Sport Nutrition |
| Total Nutrition Syosset |
| Nutrition World |
| Coalition Nutrition |
| 8BldgCC |
| Savage or Average/Trainer |
| Quads Gym |
|
Buff Suppz/Nutrition Direct Popeye’s Supplements Canada retail stores |
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Why is the Granite packaging transitioning from canisters to bags?”][vc_column_text]As an industry leader, Granite Supplements has made a conscious effort to update our packaging to be ground-breaking in the field of nutritional supplements. Based on our customers’ feedback we have improved:
- Portability
- Wider opening for easier access
- Environmentally friendly
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Does Granite offer first responder and military discounts?”][vc_column_text]Yes! Granite Supplements offers military and first responder discounts at checkout via VerifyPass.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What forms of payment do you accept?”][vc_column_text]Granite Supplements has made checkout simple by allowing our customers to choose payment methods between debit/credit card, PayPal, or AfterPay.
Please reach out to CustomerService@granitesupplements.com with payment issues.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is AfterPay and can I use it?”][vc_column_text]Granite Supplements has made checkout simple by allowing our customers to choose payment methods between debit/credit card, PayPal, or AfterPay. Please reach out to CustomerService@granitesupplements.com with payment issues.
AfterPay allows you to shop now, and pay later. Pay for your purchase in four interest-free installments, due every two weeks, at no additional cost.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is free delivery available?”][vc_column_text]Granite Supplements offers free delivery on all orders over $100![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What countries do Granite products ship to?”][vc_column_text]Granite Supplements ship globally.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I’m new to sports nutrition, where do I start?”][vc_column_text]We recommend utilizing our stacks to fit your goal. We have created specific stacks that target a variety of goals in fitness, fat loss, muscle building, improve performance, and weight management.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I would like to add Granite Supplements’ products to my product range as a retailer. Who do I contact?”][vc_column_text]Please reach out to CustomerService@granitesupplements.com for next steps.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I received the wrong item, what do I do?”][vc_column_text]In the event you receive an incorrect product, please email CustomerService@granitesupplements.com and provide your order name and/or order number, along with a photo of the incorrect item. The correct product will be shipped out to you within 48 hours.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”My items were lost/damaged in transit, what do I do?”][vc_column_text]For lost packages, please email CustomerService@granitesupplements.com and provide order name and/or order number. If tracking number shows order is lost, a replacement will be shipped out at no cost to the customer.
For damaged products, please email CustomerService@granitesupplements.com and provide order name and/or order number as well as photos of the damaged product. If damage is due to shipping issues, a claim will be filed so photos will be needed. Once cause of damage is determined, a replacement will be shipped out at no cost to the customer.
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